Behavior and Training Instructor
Job Title: Behavior and Training Instructor
Department: Animal Behavior Department
Reports To: Animal Behavior Manager/Animal Services Practice Manager
FLSA Status: Non-Exempt, 10-20 hours per week
The Behavior and Training Instructor works both independently and as part of a team to provide support for all aspects of the Animal Behavior Department. A key component of this position is providing behavior education and training to members of the public, staff, and volunteers, requiring experience in scientifically sound and progressive dog training and behavior modification methods. This position will be responsible for teaching group training classes, conducting private behavior consultations, providing shelter-wide behavior support, counseling potential adopters, offering post-adoption support, and assisting with behavior evaluations, in-house behavior modification, and enrichment. Individuals in this classification represent Sacramento SPCA philosophies and procedures to the public and are expected to maintain a positive and compassionate environment for those individuals visiting or calling the Sacramento SPCA.
Essential Job Duties:
1. Teach a dynamic, progressive dog training curriculum.
2. Offer training and support for the behavior foster program.
3. Conduct one-on-one behavior consultations and provide written reports and training plans.
4. Counsel potential adopters on behavioral considerations for specific animals and follow-up with post-adoption support.
5. Attend continuing education seminars, workshops, and webinars to stay current on animal behavior trends.
6. Respond to questions from the Behavior Helpline service.
7. Mentor and supervise behavior program volunteers, interns, and apprentices.
8. Responsible for cleaning and sanitizing all behavior and training spaces in accordance with shelter-wide disease prevention protocols.
9. Promote and emulate exemplary customer service by providing courteous, prompt, and responsive service to internal and external staff and customers.
10. Actively look for ways for the current Animal Behavior department to improve and evolve.
11. Represent the SSPCA Animal Behavior department at outreach events, proactively offering behavioral support for the community.
12. Promote humane treatment of animals on and off the job.
13. Maintains membership and involvement in national animal welfare and training groups. Keeps all training certifications up to date with continuing education.
14. Maintain documentation and record keeping as needed.
15. Must be punctual and maintain regular, predictable attendance.