Department: Animal Services
Reports to: Animal Services Manager/Chief Operations Officer
FLSA Status: Non-Exempt, One full time position available
Employees in this area have the primary responsibility for the sanitary maintenance and care of all animals housed with the SSPCA, maintaining clean and orderly animal housing and employee work areas, assisting with the placement or euthanasia of animals, maintaining the health and welfare of all animals in the care of the society, and assisting the general public as required.
Essential Job Functions
1. Responsible for examining and processing animals received by the SSPCA, which includes properly completing necessary paperwork.
2. Maintains proper identification and records on all SSPCA animals.
3. Responsible for feeding, watering, and exercising all shelter animals.
4. Rinses, scrubs and disinfects animal cages, hallways, floors, walls and isolation/quarantine areas; cleans water and food dishes and related kennel equipment and facilities.
5. Bathes and grooms animals, administers vaccinations and completes preliminary physical examinations in a prescribed manner. Medicates any animal designated for treatment by the Shelter Veterinarian.
6. Responsible for daily and periodic checks regarding animal health, safety, cleanliness and overall well-being and to report any significant problems immediately to his/her supervisor.
7. Assist in conducting behavior assessments and health screenings on incoming animals, to include the decision making process of approval or denial for acceptance into the adoption program.
8. Performs or assists with the euthanasia of animals in accordance with established laws and SSPCA policy; disposes of the euthanised animal in accordance with established SSPCA procedure.
9. Maintains proper control of DEA controlled substances.
10. Provides accurate information and friendly professional service to the public and to co-workers in a positive, courteous, truthful and tactful manner.
11. Communicates principals that convey and impart an understanding of the policies and procedures of the SSPCA to the public.
Additional Duties and Responsibilities
1. Treats all animals humanely, with compassion and concern, both on and off the job, and transmits these values to others.
2. Assists with tours, lectures, public education programs, fundraising activities and special events as needed.
3. Conforms to all safety procedures.
4. Answers all public telephone calls in a professional manner, routes inquiries to the proper person/department, and initiates written messages for follow up.
5. Must be punctual and maintain reliable, predictable attendance.
Knowledge, Skills, and Abilities
1. Basic animal care knowledge. Preferred – knowledge of domestic animals, including breeds, behavior, appropriate care and housing, common health problems, disease symptoms and handling techniques.
2. Ability to read and comprehend instructions, short correspondence and memos.
3. Ability to write reports and correspondence.
4. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.
5. Valid California driver’s license with a clear driving record for at least one year prior to application. Driving skills for both standard and automatic transmission vehicles.
6. Basic computer skills using standard office programs such as Word or similar programs.
Education and Experience
1. High school graduate or GED equivalent with six months related animal care experience and/or training; or equivalent combination of education and experience.
1. Any allergic condition that would be aggravated from exposure or through contact with animals or chemicals used to sanitize facilities, vehicles or equipment, may be a disqualification.
2. Must stand, walk, bend and stoop to perform duties. Have the ability to perform prolonged strenuous physical activity, including lifting and carrying objects weighing up to 50 pounds alone or up to 100 pounds with the help of fellow employees for short distances.
1. May be exposed to hostile or abusive members of the public. Must be able to deal with an often-times emotion-charged public and carry a fast-paced and changing work load which at times can be stressful.
2. By nature of the industry, there may be occasional exposure to dead, injured, sick, unruly, vicious, and/or dangerous animals in addition to exposure to parasites and to infectious diseases.
3. Must be available and willing to work such weekends, holidays, overtime, and attend mandatory training and meetings as the employer determines are necessary or desirable to meet its business needs..
NOTE: The statements herein are intended to describe the general nature and level of work performed by employees, but are not a complete list of responsibilities, duties, and skills required of personnel so classified. Either employer or employee may terminate the employment relationship at any time with or without notice and with or without cause.